/* Portal público de soporte: estilos limitados a esta pantalla. */
.support-page{--support-blue:#3654bd;--support-ink:#1e2d4c;--support-line:#e0e6f0;--support-soft:#f1f4fd;background:radial-gradient(ellipse at 90% 0,#eaf0ff 0,transparent 45%),#f6f8fc;color:var(--support-ink)}
.support-main{max-width:1184px;margin:0 auto;padding:0 32px 28px}
.support-page .skip-link:not(:focus){clip-path:inset(50%);width:1px;height:1px;overflow:hidden;padding:0;white-space:nowrap}
.support-header{display:flex;justify-content:space-between;align-items:center;gap:16px;min-height:88px;border-bottom:1px solid var(--support-line)}
.support-brand{display:flex;align-items:center;gap:12px;color:var(--support-ink);font-size:18px;font-weight:750;letter-spacing:-.025em;text-decoration:none}
.support-brand-mark{display:grid;place-items:center;width:40px;height:40px;background:var(--support-blue);border:1px solid #4966c8;border-radius:13px;color:#fff;box-shadow:0 4px 10px #3654bd18}
.support-main .ui-icon{width:20px;height:20px;flex-shrink:0}
.support-brand-mark .ui-icon{width:23px;height:23px}
.support-brand-caption{border-left:1px solid #d7dfed;padding-left:14px;font-size:12px;letter-spacing:0;color:var(--muted);font-weight:500}
.support-staff{display:inline-flex;align-items:center;gap:8px;color:#53617b;font-size:12px;font-weight:600;text-decoration:none;padding:9px 13px;border:1px solid #dce3ef;border-radius:9px;background:#ffffffb3;transition:background .15s,border-color .15s}
.support-staff .ui-icon{width:15px;height:15px}.support-staff:hover{background:#fff;border-color:#aebee4;color:var(--support-blue)}
.support-intro{display:flex;align-items:center;justify-content:space-between;gap:32px;padding:46px 0 34px}
.support-intro-copy{max-width:740px}
.support-eyebrow{display:block;font-size:10px;letter-spacing:.15em;font-weight:750;color:var(--support-blue);margin-bottom:13px}
.support-intro .support-eyebrow{display:inline-flex;align-items:center;gap:8px}
.support-intro .support-eyebrow::before{content:"";width:6px;height:6px;border-radius:50%;background:#6680d8}
.support-main .support-intro h1{font-size:clamp(28px,3.5vw,42px);letter-spacing:-.045em;font-weight:750;line-height:1.15;margin:0 0 14px}
.support-intro-copy>p{color:#617089;font-size:15px;line-height:1.75;margin:0;max-width:580px}
.support-steps{display:flex;flex-wrap:wrap;list-style:none;padding:0;margin:26px 0 0;gap:12px 22px;font-size:12px;color:#52617a}
.support-steps li{display:flex;align-items:center;gap:9px}
.support-steps li>span{display:grid;place-items:center;background:#fff;border:1px solid #dce4f6;color:#4962b5;border-radius:50%;width:26px;height:26px;font-size:11px;font-weight:750;flex-shrink:0}
.support-steps li+li::before{content:"";height:1px;width:16px;background:#ccd7ee;margin-right:4px}
.support-intro-art{position:relative;display:grid;place-items:center;width:186px;height:186px;border:1px solid #dde5f7;border-radius:50%;margin-right:22px;flex-shrink:0}
.support-intro-art::before{content:"";position:absolute;inset:18px;border:1px dashed #ccd8f0;border-radius:50%}
.support-art-main{display:grid;place-items:center;width:110px;height:110px;border-radius:32px;background:#ffffffbd;border:1px solid #dce5f9;box-shadow:0 12px 28px #334b9610;color:var(--support-blue);transform:rotate(-7deg)}
.support-art-main .ui-icon{width:53px;height:53px;transform:rotate(7deg);stroke-width:1.3}
.support-art-device,.support-art-network{position:absolute;display:grid;place-items:center;width:42px;height:42px;border:1px solid #dde6f5;background:#fff;border-radius:13px;color:#7388bd;box-shadow:0 5px 15px #334b960a}
.support-art-device{bottom:8px;left:2px;transform:rotate(-8deg)}.support-art-network{top:8px;right:0;transform:rotate(8deg)}
.support-layout{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(0,1fr);gap:26px;align-items:start}
.support-main .panel{border:1px solid var(--support-line);border-radius:20px;background:#fff;box-shadow:0 6px 24px #20345d04}
.support-main .portal-panel{padding:30px}.support-sidebar{min-width:0;display:grid;gap:20px}
.support-card-heading{display:flex;gap:14px;align-items:flex-start;margin-bottom:24px}
.support-register .support-card-heading{padding-bottom:22px;border-bottom:1px solid #edf0f6}
.support-card-icon{flex-shrink:0;display:grid;place-items:center;width:42px;height:42px;border:1px solid #e3e9f8;border-radius:13px;background:#f2f5fd;color:var(--support-blue)}
.support-card-icon svg{width:22px;height:22px}
.support-card-heading h2{margin:1px 0 7px;font-size:20px;letter-spacing:-.025em;color:var(--support-ink)}
.support-card-heading p{margin:0;font-size:12px;line-height:1.65;color:#67748b}
.support-main .portal-form{gap:17px}
.support-form-divider{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:750;color:#40516f;letter-spacing:.015em}
.support-form-divider>span{font-size:10px;letter-spacing:.04em;font-weight:650;color:#7e8eab}
.support-form-divider-next{border-top:1px solid #edf0f6;padding-top:21px;margin-top:3px}
.support-form-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;align-items:start}
.support-main .form-field{gap:8px}
.support-main .form-field>span{font-size:12px;font-weight:650;color:#354661}
.support-main .form-field small{font-weight:400;font-size:11px;color:#738098}
.support-required{color:var(--support-blue)}
.support-main input,.support-main textarea,.support-main select{min-width:0;max-width:100%;font-size:14px;background:#fcfdff;border-color:#dce3ee;border-radius:10px;transition:border-color .15s,box-shadow .15s,background .15s}
.support-main .form-field input,.support-main .form-field select{min-height:46px;padding:11px 13px}
.support-main .form-field textarea{min-height:112px;resize:vertical;padding:13px}
.support-main input::placeholder,.support-main textarea::placeholder{color:#8793a8;opacity:1}
.support-main input:hover,.support-main textarea:hover,.support-main select:hover{border-color:#b7c5df}
.support-main input:focus,.support-main textarea:focus,.support-main select:focus{background:#fff;border-color:#7890d7;box-shadow:0 0 0 3px #eaf0ff;outline:none}
.support-main :is(input,textarea,select)[aria-invalid=true]{border-color:var(--danger)}
.support-main .office-picker-label{gap:8px}.support-main .office-picker-label>span{font-size:12px;font-weight:650;color:#354661}.support-main .office-picker>small{font-size:11px;line-height:1.5;color:#738098}.support-main .office-options{top:calc(100% - 20px);border-color:#d7e0f1;box-shadow:0 10px 24px #20345d12}.support-main .office-options [role=option]{font-size:13px;line-height:1.6}
.support-main .support-form-note{display:flex;align-items:flex-start;gap:9px;font-size:11px;line-height:1.7;color:#64738d;padding:12px 14px;border:1px solid #e9edf6;border-radius:10px;background:#f8faff;margin:0}
.support-form-note .ui-icon{width:16px;height:16px;margin-top:2px;color:#7e90b8}
.support-main .btn{border-radius:10px;font-size:12px;transition:background .15s,box-shadow .15s,border-color .15s}
.support-main .btn.primary{background:var(--support-blue);border-color:var(--support-blue);color:#fff;box-shadow:0 3px 7px #3654bd13}
.support-main .btn.primary:hover{background:#2946a5;border-color:#2946a5;box-shadow:0 5px 12px #3654bd20}
.support-main .support-submit{width:100%;justify-self:stretch;justify-content:space-between;padding:13px 17px;min-height:48px;font-size:13px}
.support-submit>span{font-size:18px;font-weight:400;line-height:1}.support-main .support-submit:disabled{opacity:.6;box-shadow:none}
.support-required-note{font-size:10px;line-height:1.6;color:#7c879c;text-align:center}
.support-main .support-track{position:relative;background:linear-gradient(150deg,#fff 40%,#f3f6ff);border-color:#d8e1f7;box-shadow:0 8px 28px #3654bd07}
.support-track::before{content:"";position:absolute;top:-1px;left:30px;width:42px;height:3px;border-radius:0 0 4px 4px;background:var(--support-blue)}
.support-track .support-card-heading{margin-top:3px;margin-bottom:27px}
.support-track .support-card-icon{background:var(--support-blue);border-color:var(--support-blue);color:#fff}
.support-main .support-code-input{font-size:22px;letter-spacing:.12em;text-transform:uppercase;font-family:ui-monospace,Consolas,monospace;padding:16px!important;min-height:62px!important;background:#fff;border-color:#d3ddf3;text-align:center}
.support-main .support-code-input::placeholder{font-size:17px;letter-spacing:.07em;text-transform:none;color:#8c9aba}
.support-track #supportCodeHelp{display:block;text-align:center}
.support-main .support-private-note{display:flex;align-items:flex-start;gap:9px;font-size:11px;line-height:1.75;color:#74819a;margin:22px 0 0;padding-top:18px;border-top:1px solid #e1e7f3}
.support-private-note .ui-icon{width:16px;height:16px;margin-top:2px;color:#8a9cc2}
.support-help{padding:23px 25px 5px;border:1px solid #e5eaf3;border-radius:16px;background:#ffffff80}
.support-help h3{font-size:12px;color:#41526f;margin:0 0 7px;line-height:1.55}
.support-help p{font-size:12px;line-height:1.8;color:#758199;margin:0 0 20px}
.support-success{position:relative;padding:28px 30px;margin-bottom:24px;scroll-margin-top:20px;border-color:#c6e2d2!important;background:linear-gradient(120deg,#f2fbf6,#fff)!important}
.support-success h2{margin:0 0 8px;font-size:22px;letter-spacing:-.025em;color:#256045}
.support-success p{color:#527763;font-size:13px}
.support-success .code-line{padding:14px 17px;border:1px dashed #bad7c7;background:#ffffffa6;border-radius:12px;display:inline-flex}
.support-success .code-line code{font-size:28px;letter-spacing:.1em;color:#21563c}
.support-success .portal-actions{margin-bottom:0}
.support-main code{overflow-wrap:anywhere;user-select:all}
.support-main .notice{margin:0 0 16px;overflow-wrap:anywhere;border-radius:10px;font-size:12px}
.support-main .portal-form .notice{margin:0}.support-main #supportVerify{margin-bottom:16px}
.support-detail{margin-top:28px;scroll-margin-top:20px}
.support-detail h2{overflow-wrap:anywhere;letter-spacing:-.025em;line-height:1.4;max-width:650px}
.support-detail .portal-heading{padding-bottom:19px;border-bottom:1px solid #edf0f6}
.support-detail .portal-heading .portal-actions{margin:0}
.support-detail>.code-line{margin:16px 0}
.support-case-status{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:21px 0 12px}
.support-case-status .status-badge{border-radius:7px}
.support-case-status p{margin:0!important;font-size:12px;line-height:1.7}
.support-detail .portal-details{background:#f8faff;border:1px solid #e9eef7;border-radius:12px;padding:20px;gap:13px;font-size:13px}
.support-detail .portal-details dt{color:#7a879e;font-size:12px}
.support-detail-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:28px;margin-top:30px}
.support-detail-grid>section{min-width:0}
.support-detail-grid>section+section{border-left:1px solid #edf0f6;padding-left:28px}
.support-detail-grid h3{font-size:15px;margin:0 0 17px;letter-spacing:-.015em}
.support-detail-grid .portal-form{margin-top:22px}
.support-detail .portal-item{background:#fbfcff;border:1px solid #e4eaf5;border-left:3px solid #bac8ed;border-radius:11px;padding:18px}
.support-detail .portal-item strong{font-size:12px;color:#415679}
.support-detail .portal-item p{font-size:13px;line-height:1.8;color:#4a5b76}
.support-detail .portal-item small{font-size:11px;color:#8390a5}
.support-detail input[type=file]{font-size:12px;padding:10px}
.support-detail input[type=file]::file-selector-button{border:1px solid #dae3f5;border-radius:6px;background:#eff3fc;color:#405a9e;padding:7px 9px;margin-right:9px;font:inherit;cursor:pointer}
.support-history{border-top:1px solid var(--support-line);margin-top:24px;padding-top:9px}
.support-history summary{cursor:pointer;min-height:44px;display:flex;align-items:center;justify-content:space-between;font-size:12px;font-weight:650;color:#687b9a}
.support-history summary::after{content:"+";font-size:18px;font-weight:400}.support-history[open] summary::after{content:"−"}
.support-history p{border-left:2px solid #e2e8f5;padding:6px 0 6px 12px;font-size:12px}
.support-footer{text-align:center;color:#8994a8;font-size:11px;padding:26px 0 0;margin-top:30px;border-top:1px solid var(--support-line)}
@media(min-width:1000px){.support-sidebar{position:sticky;top:24px}}
@media(max-width:1000px){.support-intro-art{width:150px;height:150px;margin-right:10px}.support-art-main{width:92px;height:92px;border-radius:26px}.support-main .portal-panel{padding:25px}.support-layout{gap:22px}.support-steps{gap:12px}.support-steps li+li::before{width:10px;margin-right:0}.support-card-heading{gap:10px}.support-card-heading h2{font-size:18px}.support-staff{font-size:11px}}
@media(max-width:800px){.support-layout{grid-template-columns:1fr}.support-sidebar{grid-row:1}.support-help{display:none}.support-intro{padding:30px 0 27px}.support-intro-art{display:none}.support-detail-grid{grid-template-columns:1fr}.support-detail-grid>section+section{border-left:0;border-top:1px solid #edf0f6;padding:24px 0 0}.support-track .support-card-heading{margin-bottom:20px}.support-main .support-track{background:linear-gradient(130deg,#fff,#f3f6ff)}.support-main .support-code-input{min-height:56px!important}.support-detail .portal-details{gap:7px}}
@media(max-width:480px){.support-main{padding:0 17px 22px}.support-header{min-height:76px;gap:10px}.support-brand{gap:9px;font-size:15px}.support-brand-mark{width:34px;height:34px;border-radius:11px}.support-brand-mark .ui-icon{width:21px;height:21px}.support-brand-caption,.support-staff .ui-icon{display:none}.support-staff{font-size:10px;padding:8px 9px;gap:5px;border-radius:8px}.support-intro .support-eyebrow{font-size:9px;letter-spacing:.12em}.support-main .support-intro h1{font-size:29px;max-width:300px;line-height:1.2}.support-intro-copy>p{font-size:13px;line-height:1.8}.support-steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:23px;font-size:10px;line-height:1.55}.support-steps li{flex-direction:column;align-items:flex-start;gap:7px}.support-steps li+li::before{display:none}.support-steps li>span{width:24px;height:24px}.support-main .portal-panel{padding:24px 20px;border-radius:17px}.support-card-heading{gap:11px}.support-card-heading h2{font-size:18px}.support-card-heading p{font-size:11px}.support-card-icon{width:38px;height:38px;border-radius:11px}.support-form-row{grid-template-columns:1fr;gap:17px}.support-main input,.support-main select,.support-main textarea{font-size:16px}.support-main .support-code-input{font-size:22px}.support-main .support-submit{font-size:12px}.support-form-divider{font-size:11px}.support-main .office-picker>small{line-height:1.7}.support-track::before{left:21px}.support-main .support-private-note{font-size:10px}.support-required-note{text-align:left}.support-success{padding:23px 20px}.support-success h2{font-size:20px}.support-success .code-line{padding:12px;gap:10px}.support-success .code-line code{font-size:23px}.support-success .code-line .btn{font-size:11px}.support-detail .portal-heading .portal-actions{gap:7px}.support-detail .portal-details{padding:17px}.support-detail .portal-details dt{margin-top:7px}.support-detail .portal-details dt:first-child{margin-top:0}.support-footer{font-size:10px;margin-top:24px}}
@media(prefers-reduced-motion:reduce){.support-main :is(input,textarea,select,.btn,.support-staff){transition:none}}